DO YOU ACCEPT RETURNS?
We do not accept returns, but we do accept exchanges. You must contact us within 7 days of the delivery date if you would like to exchange your beanies. The buyer is responsible for paying return shipping fees on exchanges.
HOW MUCH IS SHIPPING?
United States: FREE shipping. All the time.
Canada: shipping is a flat fee of $6. Spend $60 or more and use the code CANADA to get free shipping.
Everywhere Else: shipping is $9 for the first item and $1 for each additional item.
We use USPS First Class Mail & USPS First Class Mail International. All customers will receive an email with a tracking number so you can track your order every step of the way.
NOTE FOR INTERNATIONAL CUSTOMERS:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
WHEN WILL MY ORDER SHIP?
Our turnaround time is 2 to 5 business days. This is the time from your order being placed to the order being shipped out.
WHEN WILL I RECEIVE MY ORDER?
United States: shipping usually takes 2 to 6 days.
Canada: shipping usually takes 7 to 14 days.
Everywhere Else: shipping usually takes 10 to 28 days.
* these shipping times can vary based on weather, location, holidays, customs processing, etc.
DO YOU OFFER COUPONS OR DISCOUNTS?
Follow us on Instagram, Facebook and Twitter at @SlouchHeadwear for occasional sales, discount codes and giveaways!
HOW CAN I WASH MY BEANIE?
We recommend spot cleaning by hand if possible. You can machine wash on cold with gentle cycle. Reshape beanie, lay flat and air dry.
HOW CAN WE BE FEATURED ON YOUR WEBSITE OR SOCIAL MEDIA ACCOUNTS?
Tag us in your social media posts for a chance to be featured!
DO YOU DO WHOLESALE ACCOUNTS?
Yes, please send us an email at SlouchHeadwear@gmail.com for more details.
DO YOU COLLABORATE WITH BLOGGERS/INFLUENCERS?
Yes! Send us an email if you're interested.
Email us at SlouchHeadwear@gmail.com and we will get back to you ASAP!