HOW MUCH IS SHIPPING?
United States: $1 per order, regardless of the number of beanies. That's it!
Canada: shipping is $12 for the first item and $3 for each additional item. Bundles are $15 instead of $12.
Everywhere Else: shipping is $16 for the first item and $3 for each additional item. Bundles are $19 instead of $12.
We use USPS Groud Advantage (previously known as First Class Mail) for domestic orders & USPS First Class Mail International for international orders. All customers will receive an email with a tracking number so you can track your order every step of the way.
NOTE FOR INTERNATIONAL CUSTOMERS:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
WHEN WILL MY ORDER SHIP?
I usually get your order shipped out within 1 to 2 business days, but it can take 3 or 4 business days if the order volume is really high. If you need to expedite the shipping for a special event or trip, please email me at Slouc[email protected]. I'm always happy to help out when possible!
WHEN WILL I RECEIVE MY ORDER?
United States: usually within 2 to 6 days.
Canada: usually within 2 to 3 weeks.
Everywhere Else: usually within 4 to 5 weeks.
* We ship from Utah. These shipping times can vary based on weather, location, holidays, customs processing, USPS staffing shortages, global pandemics, etc.
DO YOU ACCEPT RETURNS?
All sales are final. We do not accept returns or exchanges of any sort. Since we sell products primarily to infants and toddlers, we do not offer returns or exchanges since we can't account for where the beanies have been or what they may have been exposed to. We do this to ensure that no infants or toddlers receivce a beanie that may have been exposed to any allergens.
Please review our sizing guide and double check your order (color, size, quantity) before submitting your order.
If you have any questions, please email me at [email protected] and I would be happy to help!
DO YOU OFFER COUPONS OR DISCOUNTS?
Follow us on Instagram, Facebook and Twitter at @SlouchHeadwear for sales, discount codes and giveaways!
HOW CAN I WASH MY BEANIE?
We recommend spot cleaning by hand if possible. For the slouch beanies you can machine wash on cold with gentle cycle. Reshape beanie, lay flat and air dry. The knit cuff beanies are more gentle and should be hand washed if possible. Too much agitation in the washer can make them a little fuzzy.
WHAT ARE THE BEANIES MADE OF?
Our slouch beanies are a cotton/polyester blend and our knit cuff beanies are acrylic.
HOW CAN WE BE FEATURED ON YOUR WEBSITE OR SOCIAL MEDIA ACCOUNTS?
Tag us in your social media posts for a chance to be featured!
DO YOU COLLABORATE WITH BLOGGERS/INFLUENCERS?
Yes! Send us an email if you're interested.
* PLEASE NOTE THAT THERE IS A 5% FEE FOR CANCELLED ORDERS, WHICH IS THE PAYMENT PROCESSING FEE THAT WE DO NOT GET RETURNED TO US.
* WE ARE NOT RESPONSIBLE FOR LOST PACKAGES DUE TO AN INCORRECT RECIPIENT NAME AND/OR RECIPIENT ADDRESS PROVIDED TO US.
Email us at [email protected] and we will get back to you ASAP!